TERMS OF SERVICE FOR PRIVATE COMMISSIONS


By buying from me (or owning my art/character designs) you must read and agree to my terms below. I am not responsible for any negligence or failure to read my terms. Even if you are not the original commissioner or buyer, you are expected to follow this TOS.

♡ When ordering, please use the correct forms linked. If you have any questions or see a mistake with the forms, please contact me.

01
general terms

  • Prices are subject to rise based on amount of work.

  • I have the right to reject any order for any reason.

02
payment

  • Payment via PAYPAL or Bank Transfer.

  • Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.

  • Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.

  • Please note that in case of cancellation, NO REFUND shall be granted.

  • It can HAPPEN that I would ask for extra payment for many reasons: Extra Work, Work way more complicated that requires more time and energy, Start everything over in case of Art Concept / Design... These scenarios are rare, but it's not impossible to happen. Please take account of these in you budget if your request is a big project !

03
PROCESS
& DELIVERY

  • My work is a real passion and I gratuated Art Schools. Therefore and to assure a qualitative of results, THERE IS NO DEADLINE AT ALL. It all depends on factors such as Health, Personnal life, Complexity of the commissioned piece, Other projects..

  • However if you need a deadline, thank you for informing me at the very beginning of your request so I can addapt and organise myself better to respect the delays.

  • I wont keep working on the piece as long as i am not 100% paid of the initial price we agreed on (after the sketch).

  • Once the piece is done, you will receive the full-resolution image via your email. Note that there is no physical product.

  • However, if you wish a Print, you can aske me and we can work on it together. Note that shipping fees will be added in the final price ; and may vary depending on the country you live in.

04
revisions

  • I'll contact you at each step (sketch, linart, color, etc..) so you can ask me any modifications. Note that once you confirm a step, there's no turning back on it. (No pressure, you will have all the time you need to validate)

  • A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.

05
cancellation
& refund policy

  • The buyer is not allowed a refund once I started working on the commission.

  • If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.

  • You have the right to cancel anytime, but be aware that there will be no refund.

  • If for any reason I am unable to start your commission you will receive a full refund.

06
copyright
& engagements

  • I, "Pippistrellus" :

  • Commit to frequently update through private messages with screenshots of my progression.

  • Reserve the right to cancel and refund the order at any time for any reason.

  • Retain all copyrights over the commissioned artwork.

  • Will NOT claim the intellectual property (IP) of the characters featured in the project.

  • Will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.

  • Reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.

  • If you don't respect my engagements, I have the right the engage legal proceeding.

  • You :

  • May upload the commissioned artwork on any website and social channels, As long as you gave me proper credits.

  • You may NOT use the commissioned artwork for commercial purposes (reselling, redistributing, uploading to POD-services, make prints, etc.)

  • May NOT alter the commissioned artwork without my consent, edit my watermark, or claim the artwork as your own.

  • Are allowed to sell the artwork If it is an Adoptable and as long as you keep me informed.

  • You retain the rights to the intellectual property (IP) of your characters.

If you take commission on me, I will consider that you've read that chart and agree
with all the work conditions I've written above. I will send you here in any case. Thank You very much !

If you need more informations or a price estimation, don't hesitate to contact me !